Frequently Asked Questions

General Questions

ARE MUSHROOMS REALLY GOOD FOR YOU?
WHAT’S THE DIFFERENCE BETWEEN MYCELIUM AND FRUITING BODIES?
WHAT DOES 100% FRUITING BODY MEAN?

Product Questions

IS THERE ALCOHOL IN YOUR TINCTURES?
WHAT DOES DOUBLE EXTRACTED MEAN?
ARE THERE SIDE-EFFECTS TO TAKING FUNCTIONAL MUSHROOMS?
HOW OFTEN SHOULD I TAKE A MUSHROOM SUPPLEMENT?
WHAT IS THE BEST TIME TO TAKE THESE SUPPLEMENTS?
HOW MANY OF THESE SUPPLEMENTS CAN I TAKE PER DAY? CAN I COMBINE PRODUCTS?
HOW ARE YOUR MUSHROOMS GROWN?
DO YOUR MUSHROOMS UNDERGO HEAVY METAL TESTING, MYCOTOXINS AND OTHER LAB TESTING?
ARE FUNCTIONAL MUSHROOMS SAFE TO TAKE DURING PREGNANCY OR NURSING? WHAT ABOUT FOR MY CHILD?
ARE FUNCTIONAL MUSHROOMS SAFE TO GIVE TO MY PET?
HOW SHOULD I TAKE YOUR SUPPLEMENTS?
WHICH FUNCTIONAL MUSHROOM IS RIGHT FOR ME?
ARE YOUR PRODUCTS ORGANIC?
DOES YOUR PRODUCT EXPIRE?

TRANSACTION FAQ

WHO IS ELIGIBLE FOR FREE SHIPPING?
I DON’T SEE A PLACE TO PUT IN A COUPON CODE.
DO YOU OFFER REFUNDS/REPLACEMENTS?

INTERNATIONAL SHIPPING

DO YOU SHIP INTERNATIONALLY?
DO YOU SHIP ORDERS TO THE UK & EU? IF SO, HOW WILL ORDERS BE SHIPPED?
WHO HANDLES YOUR INTERNATIONAL SHIPPING?
DO I HAVE TO PAY DUTIES AND TAXES?
HOW CAN I TRACK MY PACKAGE?
WHEN WILL I RECEIVE MY ORDER?
MY PACKAGE SEEMS TO HAVE STOPPED MOVING.